1. When running large reports...

If you receive error messages when running large reports, increase the amount of your Netscape Cache Memory and run the report again: In Netscape, select Edit > Preferences > Advanced > Cache and increase the memory to 5000 KBytes.

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2. Problems viewing FREE peek...

If you are experiencing problems in viewing your FREE peek at ECF documents, and you have Netscape 4.7x installed, and are using Outlook Express on Windows 98 to receive e-mail, Outlook Express may be using Internet Explorer as it's default browser to view the hyperlinks. If this is the case try the following:

• Open e-mail program and Netscape
• Select e-mail message
• Right-click desired document link
• Select "Copy Shortcut"
• Press Alt-Tab to bring Netscape into focus
• Right-click the Location bar at the top of the browser
• Select Paste
• Press Enter

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3. When filing an adversary proceeding...

When filing an adversary proceeding always click on "Adversary" on the blue ECF menu bar and select Open AP case. Remember to change the Role Type to Plaintiff or Defendant when adding parties to the case.

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4. A blue underlined docket number means...

A blue underlined docket number means a PDF image or electronic document is attached. Click on the blue hyperlink to view the document.

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5. When filing a Notice of Appearance...

When filing a Notice of Appearance please remember to change the Lead Attorney field from 'y' to 'n'.

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6. Adobe Acrobat...

• When installing Adobe Acrobat 5.0, to load the PDFWriter you must choose the "custom" installation. (This procedure is different from the installations of Adobe 3.0 and 4.0, which included PDFWriter in the default installation.)
  
  
• To ensure that the formatting and appearance of the document remain the same when viewed through the word processor and when viewed or printed through the PDF reader, the printer (File/Print menu) must be set to "Acrobat PDFWriter" before beginning to compose or edit the document. If a document is initially prepared with some other printer specified, the ultimate conversion to PDF is very likely to introduce changes in pagination, fonts, spacing, or other formatting elements, requiring further proofreading and further editing. Once the document is saved as a PDF file, always print from the PDF reader (rather than from the word processor) to be sure that the printed copy matches the court's official copy. If Acrobat PDFWriter is set as the default printer, no other steps should be needed. If some other printer is set as the default, Acrobat PDFWriter must be selected as the current printer immediately after opening the word processing application (or immediately after choosing to create a new document). In WordPerfect each time the document is opened for editing before the final version is ready for filing, the printer should be set again to Acrobat PDFWriter. In Word, Acrobat PDFWriter is retained as the printer until the Word application is closed; if just the document has been closed and then reopened, the printer will still be set to Acrobat PDFWriter.

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